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PAHS 423 — Principles of Healthcare Quality Assurance

Public Administration and Health Services Management · University of Ghana

This module is designed to introduce students to the various approaches that can be taken to achieve service excellence in healthcare organisations. The topics to be covered are components of service quality, promoting teamwork, the role of quality assurance teams, satisfaction surveys and employee training.

Credits
3
Level
Level 400
Semester
Semester One

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Course details from University of Ghana Volume 2 Handbook for the Bachelor's Degree: Course Descriptions for Programmes in the Humanities (2017).